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For more policies, please visit the Term & Conditions. If you have any question, feel free to send email to us. techcare.official.shop@gmail.com

Shopping the Techcare Online Store is even faster and easier if you have an account. Your account consists of your Techcare ID and password. With it, you can easily save shopping bags, check the status of or change your orders, and more. Find or Reset Password If you forgot your password, you can easily recover or reset it using the Google Gmail tool. For security reasons, Techcare cannot reset your password for you. To protect yourself against unauthorised purchases to your credit card, do not give out your password to anyone. Note: If you attempt to sign in to the Techcare Online Store numerous times with the wrong password, you will see the following error: "This Techcare ID has been disabled for security reasons." To reset your account, use the Google Gmail tool. Manage Your Account It's easy to change your Techcare ID, password, or default shipping and payment information. Click here to view and edit your account information. Any changes that you make will only apply to future orders. To make changes to current orders, visit online Self Service(Opens in a new window). Can I have more than one Techcare ID? Yes, but it is not recommended as you will not be able to view your complete order history under the same Techcare ID. Please note, Techcare ID accounts cannot be merged. Privacy Policy Techcare is committed to protecting your private information. Read Techcare's Customer Privacy Policy.

Using Check Out Need help placing your order on the Techcare Online Store? Follow these steps to purchase items you’ve put in your bag. 1. Review your bag Once you’re ready to order, select the "View Bag" link in the upper right of any page on the Techcare Online Store to review all of the items you’ve placed in your bag. From here you can add or edit gift messaging, gift packaging, and engraving on select products. You can also increase or decrease the quantity you want to purchase. We’ll provide you with an estimated time we expect each item to ship from our facility as well as an estimated total, which will include any shipping charges and taxes. If you update your order, select the "Update Subtotal" button to see an updated estimated order total for your bag. If there are other items you want to purchase, select the "Continue Shopping" button to add additional items to your existing bag. Or select to "Save for later" and you can come back to view your Saved Bag. When you’re ready to buy the items in your bag, select the "Check out" button. 2. Sign in If you already have an Techcare Online Store account, sign in using your existing Techcare ID and password. If you are a new user, create an account by entering in your email address. If you have questions about your Techcare ID, password, or account, visit the Your Account section of online Help. 3. Enter billing and shipping information In order to process your order, we’ll need you to enter both your billing address and shipping address. Your billing address and shipping address should match the information on your credit card account. We do not accept PO Box or international addresses. Shipping addresses for all Malaysia orders must be within Malaysia. All your items will be shipped to the shipping address you designate. For more information on Billing and Shipping information, visit the Payment & Security and Shipping & Delivery sections of online Help. 4. Select a payment method To find out what Payment methods are accepted on the , visit the Payment & Security section of online help. Make sure that your payment method matches the billing information you have entered and that you include the appropriate security code for a credit or debit card. You can also redeem an Techcare Gift Card or a coupon to pay for your purchase. Visit the Gifting section of online Help for additional information. 5. Complete checkout Once we have all your item, billing, shipping, and payment information, you’re ready to complete check out. Review your order and personal information to ensure it’s accurate, and when you’re ready to purchase, select the "Place my order" button. Once you place your order, we’ll take you to a Thank You page that will contain a summary of your order, including your Web Order Number. Please print this page for your files. We’ll also send you an Order Acknowledgment email once your order has been processed. You’ll receive a Shipment Notification email as each of your items ship. The Thank You Page and emails will contain links to online Self Service. Log in using your Techcare ID and password to check order status, cancel items, return items, change your order, track a shipment, print an invoice, and more. You can also view a summary of orders you’ve placed with us in the last 18 months. How to place an order Select the items you want to order and add them to your bag. On the right hand side of the page you will find a summary of the items in your bag. Review your bag and click the 'check-out now' button. If you have an Techcare ID already, please log in to your account or if you are new to the online Techcare Store, we will walk you through the checkout process. Once you are logged in with your Techcare ID, you can verify your order details. You will be able to make changes to your billing and shipping address, change quantities or delete items from your bag. If you are happy with your shopping bag, click the 'Place my order' button. Please note, do not log out of the page or use the return button while Techcare is authorising your Credit Card as this can result in order duplication. Once the system has completed the checkout, you will receive an email containing your order details. Redeem your e-coupon Techcare Store e-Coupons are electronic discount vouchers, which Techcare occasionally sends to registered customers who subscribe to Techcare Store eNews. To redeem an e-Coupon, enter the associated claim code on the "Verify your Order" page when ordering online or provide it to your Techcare Store Representative agent when ordering over the phone. Please note, e-Coupons cannot be applied to another order after the order has been submitted. Signing Out How do I sign out? We have provide a profile button at the upper right of the webside page. If you want to sign out your Techcare ID, just use click button and click sign out.

Payment Methods Can I change my payment method Are my Credit/Debit Card details secure? Can I change my billing address? Learn more>